Privacy Policy

 

Last Updated: 11/12/2025
Event: Xcelrec
Organized By: Kamala, Vadodara, Gujarat, India
Website: https://xcelrec.com

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website or register for the Xcelrec fitness event.

By using our website or booking tickets, you consent to the practices described in this policy.

 

1. Information We Collect

We collect the following categories of information:

A. Information You Provide Directly

While booking Participant or Viewer tickets, you provide:

  • Name

  • Age (Participants only)

  • Gender (Participants only)

  • Division & Age Group (Participants only)

  • Mobile Number

  • Email Address

  • Number of Viewers (Viewer tickets)

  • Agent Reference (if any)

  • Any additional notes submitted by you

B. Payment Information

Payment is processed through third-party payment gateways such as Razorpay.

We do not store your:

  • Debit/credit card details

  • CVV

  • Bank login credentials

Only payment confirmations, order IDs, and transaction IDs required for issuing tickets are stored.

C. Automatic Data Collection

When you browse the website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of access

This helps us improve website performance and security.

 

2. How We Use Your Information

We use your personal data for the following purposes:

A. Ticket Booking & Event Management

  • Processing your ticket booking

  • Creating your unique ticket ID

  • Sending ticket details via Email (and / or) WhatsApp

  • Providing access to ticket information pages

  • Event check-in verification (QR code scan / manual check)

B. Communication

We may contact you for:

  • Booking confirmations

  • Event reminders

  • Important updates or changes in schedule

  • Customer support

C. Legal & Compliance

  • Prevent fraud

  • Maintain security

  • Comply with government guidelines or legal requests

 

3. Sharing of Information

We do not sell or rent your personal data to anyone.

We may share your data with:

A. Payment Gateways

  • Razorpay

  • PhonePe
    Used only to complete your payment.

B. Service Providers

Including:

  • Email delivery systems

  • WhatsApp API services

  • Website hosting & security tools

  • QR code generator API

They only receive necessary data and are not allowed to misuse it.

C. Event Staff

Limited access is provided for:

  • Ticket verification

  • Check-in management

  • Handling event-related queries

D. Legal Authorities

If required by law, court orders, or government regulations.

 

4. Data Storage & Security

We take data protection seriously and follow industry-standard measures such as:

  • Secure SSL encryption on the website

  • Role-based access in the backend

  • Sanitization and validation of all inputs

  • Regular security updates

  • Restricted staff access to sensitive data

Your data is stored on secure servers within India.

 

5. Retention of Data

We retain your personal data only as long as necessary for:

  • Providing event services

  • Maintaining transaction and accounting records

  • Fulfilling legal obligations

After this period, data may be anonymized or securely deleted.

 

6. Your Rights

You have the right to:

  • Request a copy of your personal data

  • Correct inaccurate or incomplete information

  • Request deletion of your data (except mandatory transaction records)

  • Withdraw consent for communication

  • Opt-out of marketing messages anytime

Requests can be submitted via email.

 

7. Cookies & Tracking Technologies

Our website may use:

  • Cookies

  • Tracking scripts

  • Analytics tools

These help improve user experience but do not store personal financial information.
You may disable cookies in your browser settings.

 

8. Children’s Privacy

Our event is designed for individuals aged 16 and above.

We do not knowingly collect information from children under 16.

If such data

 

9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites.
We recommend reviewing their privacy policies separately.

 

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect:

  • Legal changes

  • Event management needs

  • Updates to technology or security

The updated version will always be posted on this page.

 

11. Contact Us

For any privacy-related questions or requests:

Kamala
Vadodara, Gujarat, India
Phone: 9328952151
Email: info@xcelrec.com